Sorry it's been a few weeks between blog posts, if you are following me on instagram (@betternursing) then you would know the reason for this is because I’ve been travelling around New Zealand!! What a place!!
Anyway, I’ve been chatting to a few people this week and it has made me realize one thing about nursing (and I’m guessing a lot of other professions as well) is that we do not give positive feedback as often as we should.
We are quick to criticize when someone hasn’t done something, when they make a mistake, or they don’t communicate something to you. And often we might give someone some feedback for improvement or maybe even have a discussion with staff if there seems to be a wider spread problem.
But when someone does a great job, we don’t often jump in and tell them that. Is this because as a nurse we are always expected to do a great job? Or is it because we just don’t have time to acknowledge someone else’s greatness? Or do we just not notice? I don’t know.
I do know that it is nice to get that validation off someone that you are doing a good job, that you’re making a difference and excelling in your care. It gives you that motivation to do more, just because you’re awesome and you can be even more awesome!
If it makes us feel so good, why don’t we do it more often.
We should hear people on the ward saying ‘hey, good work with that dressing, it's in a crap spot and always falls off and yours has stayed on!’. I think I would be pretty happy to hear that lol (only a nurse would haha). Or maybe ‘I heard you doing your admission and I liked they way you went about it, great work’. Or even ‘man that patient had faeces everywhere, you cleaned it up so well’ (although I don’t know how that one would work without a bit of laughter haha)
It’s a great feeling to know that you are doing a great job. And 99% of the time we are doing a great job, but we are only getting feedback on the 1% area where we could improve. And by doing this, that 1% might balloon out and feel like 50% because of this lack of positive feedback.
As nurses we know ‘if you didn’t document it, it didn’t happen’ and I think we should apply this statement to positive feedback. ‘if you don’t give someone the positive feedback they deserve, then that awesome behaviour they showed may not happen again’. Do you get what I mean?
Anyway, that’s my thoughts on the subject. And I know that I’m going to be going around telling all the nurses that I work with what a great job they are doing, because not only are they doing a great job, they a doing an awesome job!!
So everyone, keep up with the awesome work!!